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During this time, your health is our utmost priority. To ensure your well-being, we are doing everything we can to provide you with a simple and safe home improvement experience. Learn more about the precautions we’re taking below.
To our past, current, and future customers,
As we are learning more about the COVID-19 virus and its impact on our community, families and work environment, Window World is responding by taking precautionary measures to decrease the risk to ourselves and our customers, while continuing to operate as normally as possible.
Like you, we have watched the Coronavirus crisis carefully. In keeping with our pledge to provide our customers with the highest level of service, we’d like to tell you what we’re doing to serve you and do our part to keep you safe during this time of uncertainty. Rest assured, our community’s safety is our top priority. Please continue reading to learn more about the steps we’re taking to ensure the safety of your family.
The Roland Family
When entering your home, it’s our job to create an environment that’s safe and comfortable for both you and our staff. Here is what you can expect from us inside your home.
Our technicians and representatives will refrain from shaking hands or any physical contact during your consultation. We are also offering consultations over the phone or on your lawn.
If you are not feeling well on your scheduled appointment date, contact us, and we’ll be happy to reschedule your consultation.
Before entering your home, our team members thoroughly wash their hands and sanitize any products and materials.
As we take measurements throughout your home, we’ll notify you each time we change rooms so you and your family can relocate as needed.
Although the majority of our installation services occur on the exterior of your home, your safety remains our #1 priority. That’s why we’ve taken several additional precautions to fully protect you and your family on installation day.
If your assigned installer is not feeling well on the day of your installation, we’ll contact you and reschedule your appointment.
Should we need to enter your home, our technicians will remain at least six feet from you and your family members.
If inside your home, you will be notified ahead of time so you can self-isolate in a room separate from your installer.
We will continue monitoring this situation closely. If you wish to delay a project, please let us know. There may be operational restrictions imposed on us by local or national authorities, which we will follow. However, you may be sure that when this crisis passes, Window World will be there to provide and service your exterior remodeling needs. We thank you sincerely for choosing Window World, a family-owned, locally operated company.